Installation and Troubleshooting

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Besides having more resources, a reason why you can get your own web server and use it instead of a shared hosting plan is the fact that you could install and run a large selection of software. With a shared account, you can use apps, which don't require root access and aren't installed server-side, so in case you need particular software for your sites, you cannot install it on a shared web server. This is not the situation with a server of your own where you can install anything you wish. The downside is that you may not have much experience and dealing with your own hosting server is more complex that managing a shared web hosting account in which the service provider manages the majority of things. That's why we offer an extra service for our server plans called Installation & Troubleshooting and you may reap the benefits of it any time you experience any difficulties with the management of your server.

Installation and Troubleshooting in Dedicated Web Hosting

You'll be able to add the upgrade to any of the Linux dedicated servers hosting packages which we offer at any time that you need it. In the event that you need any custom work from our admins right after your hosting server is ready, you could acquire the upgrade during the server signup procedure, or when you need something to be carried out later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your machine, so in the event that you come across any difficulties to install a third-party software or some program gives errors and doesn't work the way it ought to, our specialists will be able to assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is suitable in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it provides.