Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Guarantee

  • Our client help Dept is available 24x7 to take care of each of your support demands. Every ticket you post to us shall be replied to within no more than 60 mins. If your problem requires assistance from an administrator, we are going to forward the ticket to the technician on shift and will inform you that the situation is being taken care of.

  • Top quality support service
  • Professional Tech Support Service

  • We will offer you around the clock customer help via a lightning fast ticket platform built into your Control Panel. You’re able to e mail us all the time about any of the applications that come installed in advance on the virtual server, such as the desired Operating System, the server management panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Hosting Control Panel that will come absolutely free along with your virtual server, you’ll discover a useful Help section, consisting of everything you need to be informed about when working with your web pages and applications. We have introduced a wide selection of how to reports and video guides that illustrate the general website management responsibilities in an easy to comprehend fashion.